Automatic Speech Recognition (ASR) Systems
ASR systems convert spoken utterances in a particular language into text. CatchWord and Telisma has partnered to provide applicable systems for the South African market.
Language Packs for Telephone Speech Recognition
The following two language packs are currently available:
- South African English (including five spoken dialect varieties)
- Afrikaans (including three spoken dialect varieties)
These language packs are now available with teliSpeech Recognizer, telisma`s leading network speech recognition engine. They can be used on all leading IVR platforms including: Avaya, Cisco, Envox-Syntellect, Genesys, HP, Holly, OnMobile, Voxeo… and more! (http://www.telisma.com)